Support options for Enterprises depend on the number of employees and annual revenue
For startups
Community Support
For small organizations with less than 10 employees and less than 1 million USD in annual revenue
Highlights:
for small businesses
Personal E-mail Support
For medium-sized organizations with less than 100 employees and less than 10 million USD in annual revenue
Highlights:
Quick response times
Personalized email responses
Multi-language support
for large enterprises
Personal Account Manager
For large organizations with more than 100 employees or 10 million USD in annual revenue
Highlights:
Dedicated Slack channel
Personal account manager
One onboarding meeting
Yearly update meeting
Guarantee response within 24 hours
SLAs
Ultralytics' team of experts are here to help you every step of the way as you integrate Ultralytics YOLO and Vision AI into your web, mobile and cloud product offerings. We offer custom engineering support and special requests.
All of our professional services are included in our single rate of $250 per hour per engineer (8 hour, $2000 minimum). Work is performed by a combination of web, mobile, and ML engineers as required per solution requirements.
Please contact us to set up a 30 minute meeting to discuss your requirements so we can provide you a detailed Statement of Work and Level of Effort for your project!
