Support for Ultralytics HUB Enterprise Plan

Support options for Enterprises depend on the number of employees and annual revenue

For startups

Community Support

For small organizations with less than
10 employees and less than 1 million USD in annual revenue

Highlights:

Learn how to make AI life easier

Ask any questions on our forum

Share tips with YOLO lovers

for small businesses

Personal E-mail Support

For medium-sized organizations
with less than 100 employees and less than 10 million USD in annual revenue

Highlights:

Quick response times

Personalized email responses

Multi-language support

for large enterprises

Personal Account Manager

For large organizations with more than 100 employees or 10 million USD
in annual revenue

Highlights:

Dedicated Slack channel

Personal account manager

One onboarding meeting

Yearly update meeting

Guarantee response within 24 hours

SLAs

Can’t decide on a plan?

Compare plan features and choose the right plan for you

See plans

Community support
for everyone

Get help from YOLO lovers or share your own tips no matter what your plan is – everyone can get help on our forum.

Join discord
Hand reaching to help each other

FAQs about Support

Does Ultralytics provide consulting and support? How much do you charge?

Ultralytics' team of experts are here to help you every step of the way as you integrate Ultralytics YOLO and Vision AI into your web, mobile and cloud product offerings. We offer custom engineering support and special requests.


All of our professional services are included in our single rate of $250 per hour per engineer (8 hour, $2000 minimum). Work is performed by a combination of web, mobile, and ML engineers as required per solution requirements.


Please contact us to set up a 30 minute meeting to discuss your requirements so we can provide you a detailed Statement of Work and Level of Effort for your project!