Support options for Enterprises depend on the number of employees and annual revenue
Community Support
For small organizations with less than 10 employees and less than 1 million USD in annual revenue.
Personal E-mail Support
For medium-sized organizations with less than 100 employees and less than 10 million USD in annual revenue.
Quick response times
Personalized email responses
Multi-language support
Personal Account Manager
For large organizations with more than 100 employees or 10 million USD in annual revenue.
Dedicated Slack channel
Personal account manager
One onboarding meeting
Yearly update meeting
Guarantee response within 24 hours
SLAs
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